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zoom-general

Cross-product Zoom reference skill. Use after the workflow is clear when you need shared platform guidance, app-model comparisons, authentication context,…

INSTALLATION
npx skills add https://github.com/anthropics/knowledge-work-plugins --skill zoom-general
Run in your project or agent environment. Adjust flags if your CLI version differs.

SKILL.md

Zoom General (Cross-Product Skills)

Background reference for cross-product Zoom questions. Prefer the workflow skills first, then use this file for shared platform guidance and routing detail.

How zoom-general Routes a Complex Developer Query

Use zoom-general as the classifier and chaining layer:

  • detect product signals in the query
  • pick one primary skill
  • attach secondary skills for auth, events, or deployment edges
  • ask one short clarifier only when two routes match with similar confidence

Minimal implementation:

type SkillId =

  | 'zoom-general'

  | 'zoom-rest-api'

  | 'zoom-webhooks'

  | 'zoom-oauth'

  | 'zoom-meeting-sdk-web-component-view'

  | 'zoom-video-sdk'

  | 'zoom-mcp';

const hasAny = (q: string, words: string[]) => words.some((w) => q.includes(w));

function detectSignals(rawQuery: string) {

  const q = rawQuery.toLowerCase();

  return {

    meetingCustomUi: hasAny(q, ['zoom meeting', 'custom ui', 'component view', 'embed meeting']),

    customVideo: hasAny(q, ['video sdk', 'custom video session', 'peer-video-state-change']),

    restApi: hasAny(q, ['rest api', '/v2/', 'create meeting', 'list users', 's2s oauth']),

    webhooks: hasAny(q, ['webhook', 'x-zm-signature', 'event subscription', 'crc']),

    oauth: hasAny(q, ['oauth', 'pkce', 'token refresh', 'account_credentials']),

    mcp: hasAny(q, ['zoom mcp', 'agentic retrieval', 'tools/list', 'semantic meeting search']),

  };

}

function pickPrimarySkill(s: ReturnType<typeof detectSignals>): SkillId {

  if (s.meetingCustomUi) return 'zoom-meeting-sdk-web-component-view';

  if (s.mcp) return 'zoom-mcp';

  if (s.restApi) return 'zoom-rest-api';

  if (s.customVideo) return 'zoom-video-sdk';

  return 'zoom-general';

}

function buildChain(primary: SkillId, s: ReturnType<typeof detectSignals>): SkillId[] {

  const chain = [primary];

  if (s.oauth &#x26;&#x26; !chain.includes('zoom-oauth')) chain.push('zoom-oauth');

  if (s.webhooks &#x26;&#x26; !chain.includes('zoom-webhooks')) chain.push('zoom-webhooks');

  return chain;

}

Example:

  • Create a meeting, configure webhooks, and handle OAuth token refresh ->

zoom-rest-api -> zoom-oauth -> zoom-webhooks

  • Build a custom video UI for a Zoom meeting on web ->

zoom-meeting-sdk-web-component-view

For the full TypeScript implementation and handoff contract, use

references/routing-implementation.md.

Choose Your Path

I want to...

Use this skill

Build a custom web UI around a real Zoom meeting

zoom-meeting-sdk-web-component-view

Build deterministic automation/configuration/reporting with explicit request control

zoom-rest-api

Receive event notifications (HTTP push)

zoom-webhooks

Receive event notifications (WebSocket, low-latency)

zoom-websockets

Embed Zoom meetings in my app

zoom-meeting-sdk

Build custom video experiences (Web, React Native, Flutter, Android, iOS, macOS, Unity, Linux)

zoom-video-sdk

Build an app that runs inside Zoom client

zoom-apps-sdk

Transcribe uploaded or stored media with AI Services Scribe

scribe

Access live audio/video/transcripts from meetings

zoom-rtms

Enable collaborative browsing for support

zoom-cobrowse-sdk

Build Contact Center apps and channel integrations

contact-center

Build Virtual Agent web/mobile chatbot experiences

virtual-agent

Build Zoom Phone integrations (Smart Embed, Phone API, webhooks, URI flows)

phone

Build Team Chat apps and integrations

zoom-team-chat

Build server-side integrations with Rivet (auth + webhooks + APIs)

rivet-sdk

Run browser/device/network preflight diagnostics before join

probe-sdk

Add pre-built UI components for Video SDK

zoom-ui-toolkit

Implement OAuth authentication (all grant types)

zoom-oauth

Build AI-driven tool workflows (AI Companion/agents) over Zoom data

zoom-mcp

Build AI-driven Whiteboard workflows over Zoom Whiteboard MCP

zoom-mcp/whiteboard

Build enterprise AI systems with stable API core + AI tool layer

zoom-rest-api + zoom-mcp

Planning Checkpoint: Rivet SDK (Optional)

When a user starts planning a server-side integration that combines auth + webhooks + API calls, ask this first:

  • Rivet SDK is a Node.js framework that bundles Zoom auth handling, webhook receivers, and typed API wrappers.
  • Do you want to use Rivet SDK for faster scaffolding, or do you prefer a direct OAuth + REST implementation without Rivet?

Routing after answer:

  • If user chooses Rivet: chain rivet-sdk + oauth + rest-api.
  • If user declines Rivet: chain oauth + rest-api (+ webhooks or product skill as needed).

SDK vs REST Routing Matrix (Hard Stop)

User intent

Correct path

Do not route to

Embed Zoom meeting in app UI

zoom-meeting-sdk

REST-only join_url flow

Build custom web UI for a real Zoom meeting

zoom-meeting-sdk-web-component-view

zoom-video-sdk

Build custom video UI/session app

zoom-video-sdk

Meeting SDK or REST meeting links

Get browser join links / manage meeting resources

zoom-rest-api

Meeting SDK join implementation

Routing guardrails:

  • If user asks for SDK embed/join behavior, stay in SDK path.
  • If the prompt says meeting plus custom UI/video/layout/embed, prefer zoom-meeting-sdk-web-component-view.
  • Only use zoom-video-sdk when the user is building a custom session product rather than a Zoom meeting.
  • Only use REST path for resource management, reporting, or link distribution unless user explicitly requests a mixed architecture.

API vs MCP Routing Matrix (Hard Stop)

User intent

Correct path

Why

Deterministic backend automation, account/user configuration, reporting, scheduled jobs

zoom-rest-api

Explicit request/response control and repeatable behavior

AI agent chooses tools dynamically, cross-platform AI tool interoperability

zoom-mcp

MCP is optimized for dynamic tool discovery and agentic workflows

Enterprise AI architecture (stable core + adaptive AI layer)

zoom-rest-api + zoom-mcp

APIs run core system actions; MCP exposes curated AI tools/context

Routing guardrails:

  • Do not replace deterministic backend APIs with MCP-only routing.
  • Do not force raw REST-first routing when the task is AI-agent tool orchestration.
  • Prefer hybrid routing when the user needs both stable automation and AI-driven interactions.
  • MCP remote server works over Streamable HTTP/SSE; use this path when the target client/agent supports MCP transports (for example Claude or VS Code).
  • Do not design per-tenant custom MCP endpoint provisioning; Zoom MCP endpoints are shared at instance/cluster level.

Ambiguity Resolution (Ask Before Routing)

When a prompt matches both API and MCP paths with similar confidence, ask one short clarifier before execution:

  • Do you want deterministic REST API automation, AI-agent MCP tooling, or a hybrid of both?

Then route as:

  • REST answer → zoom-rest-api
  • MCP answer → zoom-mcp
  • Hybrid answer → zoom-rest-api + zoom-mcp

MCP Availability and Topology Notes

  • Zoom-hosted MCP access is evolving; docs indicate a model where Zoom exposes product-scoped MCP servers (for example Meetings, Team Chat, Whiteboard).
  • Use zoom-mcp as the parent MCP entry point.
  • When a request is product-specific and MCP coverage exists, route to that MCP product surface first; otherwise use REST/SDK skills for deterministic implementation.

Webhooks vs WebSockets

Both receive event notifications, but differ in approach:

Aspect

webhooks

zoom-websockets

Connection

HTTP POST to your endpoint

Persistent WebSocket

Latency

Higher

Lower

Security

Requires public endpoint

No exposed endpoint

Setup

Simpler

More complex

Best for

Most use cases

Real-time, security-sensitive

Common Use Cases

Use Case

Description

Skills Needed

Meeting + Webhooks + OAuth Refresh

Create a meeting, process real-time updates, and refresh OAuth tokens safely in one design

zoom-rest-api + zoom-oauth + zoom-webhooks

Scribe Transcription Pipeline

Transcribe uploaded files or S3 archives with AI Services Scribe using fast mode or batch jobs

scribe + optional zoom-rest-api + optional zoom-webhooks

APIs vs MCP Routing

Decide whether to route to deterministic Zoom APIs, AI-driven MCP, or a hybrid design

zoom-rest-api and/or zoom-mcp

Custom Meeting UI (Web)

Build a custom video UI for a real Zoom meeting in a web app using Meeting SDK Component View

zoom-meeting-sdk-web-component-view + zoom-oauth

Meeting Automation

Schedule, update, delete meetings programmatically

zoom-rest-api

Meeting Bots

Build bots that join meetings for AI/transcription/recording

meeting-sdk/linux + zoom-rest-api + optional zoom-webhooks

High-Volume Meeting Platform

Design distributed meeting creation and event processing with retries, queues, and reconciliation

zoom-rest-api + zoom-webhooks + zoom-oauth

Recording &amp;#x26; Transcription

Download recordings, get transcripts

zoom-webhooks + zoom-rest-api

Recording Download Pipeline

Auto-download recordings to your own storage (S3, GCS, etc.)

zoom-webhooks + zoom-rest-api

Real-Time Media Streams

Access live audio, video, transcripts via WebSocket

zoom-rtms + zoom-webhooks

In-Meeting Apps

Build apps that run inside Zoom meetings

zoom-apps-sdk + zoom-oauth

React Native Meeting Embed

Embed meetings into iOS/Android React Native apps

zoom-meeting-sdk-react-native + zoom-oauth

Native Meeting SDK Multi-Platform Delivery

Align Android, iOS, macOS, and Unreal Meeting SDK implementations under one auth/version strategy

zoom-meeting-sdk + platform skills

Native Video SDK Multi-Platform Delivery

Align Android, iOS, macOS, and Unity Video SDK implementations under one auth/version strategy

zoom-video-sdk + platform skills

Electron Meeting Embed

Embed meetings into desktop Electron apps

zoom-meeting-sdk-electron + zoom-oauth

Flutter Video Sessions

Build custom mobile video sessions in Flutter

zoom-video-sdk-flutter + zoom-oauth

React Native Video Sessions

Build custom mobile video sessions in React Native

zoom-video-sdk-react-native + zoom-oauth

Immersive Experiences

Custom video layouts with Layers API

zoom-apps-sdk

Collaborative Apps

Real-time shared state in meetings

zoom-apps-sdk

Contact Center App Lifecycle and Context Switching

Build Contact Center apps that handle engagement events and multi-engagement state

contact-center + zoom-apps-sdk

Virtual Agent Campaign Web and Mobile Wrapper

Deliver one campaign-driven bot flow across web and native mobile wrappers

virtual-agent + contact-center

Virtual Agent Knowledge Base Sync Pipeline

Sync external knowledge content into Zoom Virtual Agent using web sync or custom API connectors

virtual-agent + zoom-rest-api + zoom-oauth

Zoom Phone Smart Embed CRM Integration

Build CRM dialer and call logging flows using Smart Embed plus Phone APIs

phone + zoom-oauth + zoom-webhooks

Rivet Event-Driven API Orchestrator

Build a Node.js backend that combines webhooks and API actions through Rivet module clients

rivet-sdk + zoom-oauth + zoom-rest-api

Probe SDK Preflight Readiness Gate

Add browser/device/network diagnostics and readiness policy before Meeting SDK or Video SDK joins

probe-sdk + zoom-meeting-sdk or zoom-video-sdk

Complete Use-Case Index

  • APIs vs MCP Routing: choose API-only, MCP-only, or hybrid routing using official Zoom criteria.
  • AI Integration: add summarization, transcription, or assistant logic using Zoom data surfaces.
  • Custom Video: decide between Video SDK and related components for custom session UX.
  • In-Meeting Apps: build Zoom Apps that run directly inside meeting and webinar contexts.
  • Meeting Bots: build bots for meeting join, capture, and real-time analysis.
  • QSS Monitoring: monitor Zoom quality statistics and performance indicators.
  • Raw Recording: capture raw streams for custom recording and processing pipelines.

Prerequisites

  • Zoom account (Pro, Business, or Enterprise)
  • OAuth credentials (Client ID and Secret)

References

Quick Start

  • Click Develop → Build App
  • Configure OAuth and scopes
  • Copy credentials to your application

Detailed References

SDK Maintenance

Resources

Environment Variables

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.
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